Privacy policy
For the purposes of placing, paying for, and delivering Orders, the online store genetica.co.ua collects and processes Users' personal data to the extent necessary to fulfil its obligations. Personal data provided by the User is used solely for communication, order processing and fulfilment, delivery arrangement, payment processing, and other actions related to the sale of goods.
The online store genetica.co.ua keeps all personal data confidential and does not share it with third parties, except where required by the laws of Ukraine or necessary for proper order fulfilment. Browsing the online store does not require providing personal data until an Order is placed.
1. General Provisions
1.1. This Privacy Policy defines the procedures for collecting, storing, processing, using, and protecting the personal data of online store Users.
1.2. By using the online store genetica.co.ua, the User confirms that they have read this Privacy Policy and agree to the terms of personal data processing.
1.3. If the User does not agree with the provisions of this Privacy Policy, they must discontinue use of the online store.
1.4. The Seller receives the User's personal data directly at the time an Order is placed through the online store or through other official sales channels.
1.5. Personal data is provided by the User voluntarily when placing an Order. Only the information required for order placement, payment, and delivery is mandatory. Any additional information is provided at the User's discretion.
1.6. The online store ensures the confidentiality of the User's personal data and takes all necessary measures to prevent its unlawful use, disclosure, or distribution, except where required by the laws of Ukraine.
1.7. This Privacy Policy applies exclusively to the online store genetica.co.ua and its official sales channels. The Seller does not control and is not responsible for the content or activities of third-party websites or resources that the User may access via external links.
1.8. The Seller does not verify the accuracy of personal data provided by the User and assumes that such information is current and correct.
1.9. The User is solely responsible for maintaining the confidentiality of their account credentials, where applicable. The Seller is not liable for any damages resulting from unauthorised third-party access to the User's personal data due to circumstances beyond the Seller's control.
2. Personal Data
2.1. The online store genetica.co.ua collects only the personal data necessary for placing, processing, and delivering an Order, specifically:
— first and last name;
— contact phone number;
— email address;
— delivery address.
3. Purpose of Personal Data Collection and Processing
3.1. The User's personal data is collected and processed for the purposes of placing, confirming, fulfilling, and delivering Orders, as well as for the Seller's proper performance of its contractual obligations. The scope of personal data is limited to information necessary for providing sales and delivery services.
3.2. The online store genetica.co.ua uses the User's personal data to provide communication, confirm Orders, inform the User of order status, arrange delivery, interact with courier and postal services, and respond to the User's inquiries and requests.
3.3. Personal data is processed in accordance with the laws of Ukraine for the period necessary to achieve the purpose of processing, or for the period established by applicable law.
4. Database Access Rules
4.1. The online store genetica.co.ua keeps Users' personal data confidential and does not share it with third parties, except where required by the laws of Ukraine or necessary for order fulfilment.
4.2. By placing an Order, the User consents to the transfer of their personal data to delivery services, postal operators, payment processors, and other parties strictly to the extent necessary for placing, paying for, fulfilling, and delivering the Order.
4.3. In the event of a data loss, unauthorised access, or disclosure of personal data, the online store genetica.co.ua takes all necessary measures as required by the laws of Ukraine and, where grounds exist, notifies the User accordingly.
5. Other Terms
5.1. The User has the right to contact the Seller at any time to clarify, update, amend, or delete their personal data or any part thereof, in accordance with applicable Ukrainian law.
5.2. The online store genetica.co.ua reserves the right to amend this Privacy Policy. The updated version takes effect upon publication in the online store, unless otherwise stated in the new version.
5.3. All disputes arising between the online store genetica.co.ua and the User in connection with the application or performance of this Privacy Policy shall be resolved through negotiation. If the parties fail to reach an agreement, the dispute shall be resolved through the courts in accordance with the laws of Ukraine. Prior to initiating court proceedings, the parties may use a pre-trial claims procedure by submitting a written claim. The party receiving the claim shall review it and notify the claimant of the outcome within 10 calendar days of receipt.
This Privacy Policy and all legal relations arising between the User and the Seller in connection with personal data processing are governed by the laws of Ukraine.